Customer Testimonials

Cattaraugus County Bank is committed to serving our community. From keeping up with the latest technology, so you have 24/7 access to your accounts, to offering financial solutions for each important life change, we're here to help you succeed. Find out what our customers have to say about us.

Annette (Nettie) Puleff, The Mustard Seed Restaurant, South Dayton, NY

September 4, 2014 "The bankers at CCB (from the Managers on down) know who you are and are friendly and helpful. CCB is able to tailor loans and mortgages to meet business and family needs – you are not just a computer number. I have a "multi-purpose" building – it is hard to obtain a mortgage for that – the President of the bank came into our business and made our mortgage and new addition possible – no other bank would! Our experience with CCB was wonderful. I'd borrow from them again because they know us personally and our business, which makes borrowing easier. Next year we will work with them on our next project!"

Amy Adam, CFO - Chautauqua Metal Finishing Supplies

September 3, 2014 "CCB has "big city" banking capabilities yet maintains a "small town" atmosphere. The employees call you by name, know the community and understand their customer's needs. The loan process was seamless and efficient. Our company expanded its manufacturing capabilities and grew our business by obtaining a loan for a new building. I would absolutely borrow from CCB again!"

Miguel Azcarate, Azcarate Company, Inc., Ellicottville, NY

May 12, 2014 "I've been a customer of CCB for over 15 years. A friend recommended them to me and I'm glad because they are easy, easy, easy to work with. I like the fact that I can talk to the person who will make my loan decision. It's a very personal experience. Their staff is amicable and friendly. I am always looking to expand my business and if I need a loan, I will definitely borrow from CCB again!"

Bob Foti, Sandee's Bakery of Jamestown, NY

May 12, 2014 "At CCB you truly are not just a number … their staff understands the needs of small businesses and they made my experience getting a loan for the business fantastic! That loan helped our business advance. They work with me day to day and the best thing I like about banking with CCB is that their decisions are local, their staff is friendly & quick and their service is efficient."

Michael & Lani Brooks, Brooks Market of Little Valley & Cattaraugus

April 30, 2014 "Our family has banked with CCB for over 40 years. CCB has an understanding of our community's needs. Their staff is knowledgeable, courteous, professional and friendly. Plus, the bank's rates are reasonable. Brooks Market (Tom Brooks Sr.) was able to upgrade to scanning cash registers with a loan from CCB. We are continuing to build our business in two towns, 5 years later, thanks to CCB! In the future, should we need to borrow to keep the business growing, we would definitely borrow from CCB again."

Norma Steward, CCB Customer

February 27, 2014 "When I need help the employees at CCB are very kind and informative. I have been with CCB for a long time and have no desire to go anywhere else for my banking. The location is perfect – my branch is close to where I live, the parking is convenient and I can enter the bank with ease. Thank you CCB!"

Ruth Ann Zink, CCB Customer

February 14, 2014 "The one thing I like best about banking with CCB is the customer service I receive, especially from Jeff Walker and Nan Painter. When I began banking with CCB, I became like family to the employees. They know me and my history. They are efficient and kind. When I applied for a home loan that I had always wanted, it was so surreal. The process was easy, painless and quick. I'd absolutely borrow from CCB again. CCB has it all – Great customer service, Great rates and Great staff!"

Shane & Kevin Kell, Madigan's of Ellicottville

February 4, 2014 "Madigan's has been a customer of CCB for over 30 years! What we like best about CCB is that our day-to-day banking experience is easy, fast and friendly. Sal Marranca and his wonderful staff were the reason we came to CCB for a loan. By lending us money, CCB helped us grow our business. We will definitely borrow from CCB again …. The process ran very smoothly."

Patrick Robinson, CCB Customer

December 9, 2013 "I began banking with CCB in the 80's. CCB was my first choice back then and I've never regretted my decision. I can not imagine getting the service they provide at another bank. It's a unique experience when you call CCB… you always get an individual that answers the phone and directs you to the person that can accurately answer your questions and provide service. I've worked with other banks and I always come back to CCB. CCB will continue to be my first choice for loans and other financial services."

Jeffery Ecklund, South Dayton Supermarket

Nov 21, 2013 "I've banked with CCB for over 10 years. I appreciate the way their employees make us feel and the personal service they provide. CCB makes running our daily operation much easier with their check processing and change purchasing operations. They're done quickly and easily. If needed, I'd borrow from them again as that experience was a positive one as well. "

Jud Beattie, Southern Tier Forest Products & Custom Turf

Nov 15, 2013 "As a business owner that's banked with CCB for over 10 years, I can tell you that CCB is always professional and recognizes me as a person – not just an account number. CCB understood my needs and gave me a Line of Credit when I needed one. They are friendly, helpful, and efficient and their rates are competitive."